No. Each line's rate card, template, approval flow, and CEDEX codes live in the system, not in one person's head. A new hire reads the history and can work right away.
Configure a template per shipping line. The surveyor photographs the damage, AI drafts the estimate in that line's format with CEDEX codes and approved rates, and you review and send.
Each line's statement is compiled from the actual gate-in times, with the EIR, photos, and approved estimate linked per container. Storage days and rates are pre-calculated, so disputes drop sharply.
Every survey stores its photos, timestamp, and surveyor on the container. You keep before and after repair photos, the approved estimate, and full change history, and can open it any time.
Each reefer has its own PTI schedule; the system reminds you before it's due and records each result. If you want temperature sensors wired in, we build the connection to the equipment you use.
Orders that arrive by email are read directly. An order downloaded from a line's own portal is dropped in and read the same way. Need a specific portal connected? We build it.
E-invoices are still issued through your accounting software such as MISA. Storage, lift, and repair charges sync to accounting, so nothing is entered twice.
Yes. The Lotics team converts and imports your existing containers, rate cards, and repair history while we build the system. Keep your old files; the new system starts from today.
Yes. Role-based permissions control who can view, edit, or approve specific records. Each person sees only what is relevant to their role.
Yes. Every change is logged with who made it, what changed, and when. Full history on any record for audits, disputes, or internal review.
Cloud servers in Singapore, encrypted in transit and at rest. Daily automatic backups. You own your data and can export everything at any time.
Yes. iOS and Android. Check status, receive notifications, and approve requests on the go. Real-time sync with web.
