Run customs clearance with AI

AI reads the invoice and B/L, suggests HS codes, prepares the duty calculation and checks it against your filing history before you transmit. Live in days.

See AI handle your own work.

AI on every step of clearance

From the customer's documents to the fee note, AI does the work first and your team signs off.

Keep every customer's documents in one place

Whether customers send documents by email, Zalo or Excel, AI opens a file per shipment with the customs type and arrival date filled in.

Prepare declarations faster

From the invoice, packing list and B/L, AI drafts the document checklist, duty sheet and declaration data on your templates.

File with the right HS codes

Before filing, AI suggests HS codes from the customer's past declarations, checks quantities and values across the documents and holds every mismatch.

Tell customers their duty early

Once the HS codes and value are in, AI works out each shipment's duty and gives the customer the amount and due date on your template.

Clear before storage runs out

Your team uploads the channel results, each container's storage days count down, and AI flags the shipments about to run over.

Bill every declaration in full

Ask AI which customers owe fees, which shipments still have disbursements to bill and how many declarations you filed this month.

  1. Keep every customer's documents in one place

    Whether customers send documents by email, Zalo or Excel, AI opens a file per shipment with the customs type and arrival date filled in.

  2. Prepare declarations faster

    From the invoice, packing list and B/L, AI drafts the document checklist, duty sheet and declaration data on your templates.

  3. File with the right HS codes

    Before filing, AI suggests HS codes from the customer's past declarations, checks quantities and values across the documents and holds every mismatch.

  4. Tell customers their duty early

    Once the HS codes and value are in, AI works out each shipment's duty and gives the customer the amount and due date on your template.

  5. Clear before storage runs out

    Your team uploads the channel results, each container's storage days count down, and AI flags the shipments about to run over.

  6. Bill every declaration in full

    Ask AI which customers owe fees, which shipments still have disbursements to bill and how many declarations you filed this month.

What AI hands you

A finished result at every step, ready for your team to approve.

  1. One complete file per shipment

    Documents customers send through Gmail, Zalo OA and Excel files land in one list, each shipment with its customer, B/L number, customs type, port and arrival date. Documents sent twice are merged, and shipments arriving soonest sit at the top.

  2. Declaration files drafted on your templates

    From the invoice, packing list and B/L, AI drafts the document checklist for the customs type, the duty sheet line by line and the declaration data. Your declarant checks every line before filing.

  3. HS codes and values checked before filing

    HS codes are suggested from each customer's past declarations and the current tariff, and quantities and values are checked across the invoice, packing list and declaration data. Anything off is held until your declarant confirms it and files in ECUS.

  4. Customers know their duty early

    The customer asks by email; AI takes import duty, VAT and the due date from the duty sheet and drafts the reply with the sheet attached. Your team checks the figures and sends.

  5. Red-channel shipments flagged before storage runs out

    Your team uploads the ECUS responses, the channel and declaration number are read, and each container's storage days count down from the arrival notice. With one day left on a red-channel container, your field staff are alerted and the customer gets a Zalo OA message.

  6. Every fee and disbursement billed

    Service fees and disbursements such as lift-on/lift-off, storage and inspection roll into one fee note per declaration, with the balance per customer. The fee note reaches the customer only after accounting approves it.

Live in a few days

Lotics does it end to end, so your team never sets anything up.

  1. Discovery

    Lotics maps the process and the data your company runs on today.

  2. Handover

    Lotics builds the system on your real data, and your team is using it within 1⁠–⁠2 days.

  3. Adjustments

    When your process changes, Lotics updates the system to match.

Only AI-native companies will survive

What your team spends a day on, other companies already hand to AI for a few minutes.

  • Less operational overhead

    AI moves the data and does the repeat work between your software.

  • No waiting on each other

    Work that passed through three people now clears in one approval.

  • Grow without hiring

    Take on more orders without adding people.

Pricing

Priced by the people who use it each month. No setup fee.

$120a month, ex-VAT

Paid annually: $102/mo, saving $216.

Includes
  • Lotics builds and runs the system for you
  • Unlimited changes, at no extra charge
  • 750 AI Credits a month
  • Unlimited records and documents
  • Export all your data at any time
Extra AI Credits

Frequently asked questions

Don't see your question? Ask us in the demo.

No. Lotics suggests an HS code from your classification history and the current tariff. Staff confirm it before the declaration is transmitted.

Clients follow progress through a shared link, with no login, and are notified when the declaration clears.

Data is encrypted in transit and at rest, hosted in Singapore. Each person sees only what they are given access to, and every change records who made it and when.

No. Data passes through Anthropic under a commercial agreement: not used to train models and not retained long term.

Nothing goes out before your staff approve it. Where the AI is unsure of a reading, Lotics flags it for your staff to check instead of guessing.

No. MISA, Fast, KiotViet and your own operations software stay as they are; Lotics does the manual work and cross-checking between them.

No. Your team drops the file in, reviews what the AI drafted and presses send, and Lotics works alongside them through the first week.

1–2 days after Lotics has learned your process.

Tell us and Lotics changes it, at no extra charge within the agreed scope.

Yes. The platform alone starts at $60 a month, AI Credits included, and your team builds the system on it. Tell us in the demo.

Export all of your data at any time, to Excel, CSV or the original files. Everything Lotics built stays yours.

Book a demo

30 minutes, scheduled by phone or Zalo.